Privacy Policy

Welcome to Castellano's Ristorante ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a reservation, or communicate with us.

By accessing or using our website and services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

• Directly from you: When you make a reservation, join our "Inner Circle" guestlist, submit an event inquiry, or contact us directly, we collect information such as your name, email address, phone number, event details, and any dietary restrictions or preferences you provide.
• Automatically: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, pages viewed, and the dates and times of your visits, using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Process and manage your dining reservations and private event bookings.
• Communicate with you regarding your inquiries, reservations, and requests.
• Send you marketing communications, such as updates, exclusive invitations, and promotions (only if you have opted in to our Inner Circle).
• Improve our website, customer service, and overall dining experience.
• Comply with legal obligations and prevent fraudulent activity.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, including:

• Reservation Platforms: Third-party partners (such as OpenTable) used to facilitate and manage dining reservations.
• Marketing and Communications: Platforms utilized to send email newsletters and manage our guest database securely.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Cookies and Tracking

Our website uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our audience is coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function optimally.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please understand that no electronic data transmission or storage of information can be guaranteed to be 100% secure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access, update, or delete the information we have on you.
• Opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails.

If you would like to exercise any of these rights, please contact us using the information provided below.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: